Shipping: All gift card orders are sent out by Canada Post 1st class mail. Shipping costs are included in the price of the order, and all orders are processed within two business days (excluding weekends & holidays). Orders placed via the internet cannot be picked up in store. Art Knapp Port Coquitlam or Downtown Vancouver gift cards do not expire and should be treated like cash. Remaining balance on gift cards can be checked in store. For customer service please call our Port Coquitlam store at 604.942.7518 or our Hornby location at 604.662.3303.